Building the Business Case for Quality Office Hour
In response to widespread interest in making the "business case" for quality, IHI unveiled a new business case calculator which can be used to model the financial implications of reductions in adverse event rates. IHI Executive Vice President and Chief Operating Officer Maureen Bisognano, and IHI Senior Engineer Andy Hackbarth walked through an overview of the calculator, an explanation of some of the concepts behind its underlying model, and instructions for its use.
Download the Adverse Events Prevented Calculator and Instructions for using the Events Prevented Calculator.
The Events Prevented Calculator allows one to track the change in rate of any one type of adverse event over time and, when appropriate additional data are added, the consequent change in unnecessary deaths ("lives saved"), real and additional potential cost savings ("dark green dollar" savings and "light green dollar" savings, respectively), and the return on investment of quality improvement work targeting those adverse events.
Building the Business Case for Quality Call Recording
The Business Case for Quality - Maureen Bisognano's Slides
To join an email listserv to discuss the business case for quality—and the calculator in particular— please email ahackbarth@ihi.org.
Additional Resources
Engaging Hospital Boards in Quality and Safety
Jim Conway, IHI Senior Vice President, clearly outlines the steps necessary to “get boards on board,” including how to set powerful aims, build the foundation, build will, and drive execution.
Listen to the April 7, 2008 - Campaign LIVE!: Raising the Bar on Board Engagement
Read the IHI White Paper: Seven Leadership Leverage Points for Organization-Level Improvement in Health Care
Download a PowerPoint about Building a Business Case for Patient Safety
Engaging physicians: How the team can incorporate quality and safety
Wednesday, May 7 - New and updated resources designed to engage patients and families in your improvement work
Prevent Harm from High-Alert Medications Patient and Family Fact Sheet
Prevent Pressure Ulcers Patient and Family Fact Sheet
MRSA Patient and Family Fact Sheet
Congestive Heart Failure Patient and Family Fact Sheet
Rapid Response Team Patient and Family Fact Sheet
Acute Myocardial Infarction Patient and Family Fact Sheet
Surgical Site Infection Patient and Family Fact Sheet
Central Line Infections Patient and Family Fact Sheet
Ventilator-Associated Pneumonia Patient and Family Fact Sheet
Download Patient and Family Fact Sheets for the First Six Interventions
Download a Spanish Translation of Patient and Family Fact Sheets for the First Six Interventions
Living with MRSA- a handbook for patients and families
Read about how UPMC Shadyside has included patients and Families in their Rapid Response Team
Thursday, May 8 - Campaign Orientation
Campaign Quick Start Informational Call
New to the Campaign (or any of the individual interventions)? Looking for ways to "ramp up" as quickly and effectively as possible? Review the WebEx call recording below for an overview of the most essential resources to start your Campaign efforts off on the right foot.
Campaign Quick Start WebEx Call Recording
Additional Resources
Consult the Campaign Resource Guide for resource suggestions based on a team's stage of development.
Looking for advice? Check out the easily searchable Mentor Hospital Registry
Download a table illustrating the Campaign's Alignment with National Health Care Improvement Initiatives
Download Campaign Overview PowerPoint presentation
Campaign Overview PowerPoint for Rural Hospitals
Download the 5 Million Lives Campaign brochure
Strategies to Win the 5 Million Lives Campaign PowerPoint
Information about requesting Campaign buttons, posters and brochures
Guide to Running a Successful Campaign in Your Hospital
Friday, May 9 - Free tools and resources to help with your overall improvement work
On Demand presentations
An Introduction to the Model for Improvement
Applying Reliability Science to Health Care
SBAR and Other Tools for Improving Communication Between Caregivers
White Papers
IHI Global Trigger Tool White Paper
Improving the Reliability of Health Care White Paper
Engaging Physicians in a Shared Quality Agenda White Paper
Move Your Dot™: Measuring, Evaluating, and Reducing Hospital Mortality Rates (Part 1) White Paper
Reducing Hospital Mortality Rates (Part 2) White Paper
