Utilization of the Rapid Response Team
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Definition
Number of calls to the Rapid Response Team in a defined time period (weekly or monthly) to assess that the team is being utilized and to measure its effectiveness.
Goal
Goal: Increase the use of the Rapid Response Team over time. (This is an organization-specific measure; it is not suggested to compare across organizations, so there is no absolute goal.)
Data Collection Plan
Determine the total number of calls to the Rapid Response Team.
- Establish a process to identify all calls to the Rapid Response Team. One possible data collections strategy is as follows:
Each call to the Rapid Response Team should result in the completion of a documentation form or record (such as the Rapid Response Team Record). These records should be kept in a central location (paper log book, electronic record, etc.) and serve as the source of data.
- Typically, data is collected in monthly increments but teams might find it useful initially to track Rapid Response Team calls on a weekly basis (i.e., period of one week, every week; measuring calls per week). Once your Rapid Response Team is well-established, teams can collect data monthly (i.e., period of one month, every month; measuring calls per month).
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